Privacy Policy
How we collect, use, and protect your personal information.
Last updated: December 2024
1. Introduction
Saintfield Community Association ("SCA", "we", "us", or "our") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or interact with us.
We are a registered charity (No. 103001) and company (No. NI615667) based in Northern Ireland. We act as the data controller for the personal information we process.
2. Information We Collect
2.1 Information You Provide
We may collect personal information that you voluntarily provide, including:
- Name and contact details (email, phone number, address)
- Donation information and payment details
- Gift Aid declarations
- Volunteer application information
- Event registration details
- Newsletter subscription preferences
- Feedback and correspondence
2.2 Information Collected Automatically
When you visit our website, we may automatically collect:
- IP address and browser type
- Device information
- Pages visited and time spent
- Referring website
- Cookie data (see our Cookie Policy below)
3. How We Use Your Information
We use your personal information to:
- Process donations and Gift Aid claims
- Respond to enquiries and provide support
- Manage volunteer applications and activities
- Send newsletters and updates (with your consent)
- Administer events and bookings
- Improve our website and services
- Comply with legal obligations
4. Legal Basis for Processing
Under UK GDPR, we process your data based on:
- Consent: When you opt-in to newsletters or marketing
- Contract: To fulfil bookings or membership services
- Legitimate interests: To process donations, manage volunteers, and improve services
- Legal obligation: To comply with Gift Aid regulations and financial reporting
5. Data Sharing
We may share your information with:
- HMRC: For Gift Aid claims
- Payment processors: To process donations securely
- Service providers: Who assist with our operations (email, website hosting)
- Regulatory bodies: When required by law
We do not sell, trade, or rent your personal information to third parties for marketing purposes.
6. Data Security
We implement appropriate technical and organisational measures to protect your personal data, including encryption, secure servers, and access controls. However, no method of transmission over the Internet is 100% secure.
7. Data Retention
We retain personal data for as long as necessary to:
- Fulfil the purposes for which it was collected
- Comply with legal and regulatory requirements
- Resolve disputes and enforce agreements
Gift Aid records are retained for 6 years as required by HMRC. Financial records are retained for 7 years.
8. Your Rights
Under UK GDPR, you have the right to:
- Access: Request a copy of your personal data
- Rectification: Request correction of inaccurate data
- Erasure: Request deletion of your data (subject to legal obligations)
- Restriction: Request limited processing of your data
- Portability: Request transfer of your data
- Object: Object to processing based on legitimate interests
- Withdraw consent: Withdraw consent at any time (for consent-based processing)
To exercise these rights, contact us at privacy@discoversaintfield.net.
9. Cookies
Our website uses cookies to enhance your experience. Cookies are small text files stored on your device.
We use:
- Essential cookies: Required for website functionality
- Analytics cookies: To understand how visitors use our site (Google Analytics)
You can manage cookie preferences through your browser settings.
10. Third-Party Links
Our website may contain links to third-party websites. We are not responsible for the privacy practices of these sites. We encourage you to read their privacy policies.
11. Changes to This Policy
We may update this Privacy Policy from time to time. Changes will be posted on this page with an updated revision date. We encourage you to review this policy periodically.
12. Contact Us
If you have questions about this Privacy Policy or how we handle your data, please contact us:
Saintfield Community Association19 Windmill Road
Saintfield, Co. Down
BT24 7DX
Email: privacy@discoversaintfield.net
You also have the right to lodge a complaint with the Information Commissioner's Office (ICO) at ico.org.uk.